Terms of Service
1. Introduction
Welcome to Puff & Go. These Terms of Service govern your use of our website and services. By accessing or using Puff & Go's services, you agree to be bound by these Terms.
Please read these Terms carefully before using our services. If you do not agree with any part of these Terms, you may not use our services.
2. Eligibility
You must be at least 21 years old to use Puff & Go's services. By using our services, you represent and warrant that you are at least 21 years old.
We reserve the right to request proof of age at any time. If we discover that you are under 21 years old, we may terminate your access to our services immediately.
3. Service Description
Puff & Go provides hookah delivery services in Tampa, Florida. We deliver fully prepped hookah equipment and accessories to your specified location.
We reserve the right to refuse service to anyone for any reason at any time.
4. Booking and Payments
All bookings must be made through our website or authorized channels. Payment is required at the time of booking.
We accept various payment methods as indicated on our website. All prices are in US dollars and do not include applicable taxes, which will be added at checkout.
By providing payment information, you represent and warrant that you are authorized to use the payment method provided.
5. Cancellation Policy
Cancellations must be made at least 2 hours before your scheduled delivery time to receive a full refund.
Cancellations made less than 2 hours before your scheduled delivery time are not eligible for a refund.
No-shows will be charged the full amount of the booking.
6. Equipment and Liability
All equipment provided by Puff & Go remains the property of Puff & Go. You are responsible for the equipment while it is in your possession.
You agree to use the equipment responsibly and as instructed. You will be liable for any damage to the equipment caused by misuse, negligence, or failure to follow instructions.
You agree to indemnify and hold Puff & Go harmless from any claims, damages, or expenses arising from your use of our services or equipment.
7. Health and Safety
Hookah smoking involves risks to health. Puff & Go does not make any claims about the safety of hookah smoking.
By using our services, you acknowledge and accept all risks associated with hookah smoking.
Puff & Go is not liable for any health issues that may arise from the use of our services or products.
8. Privacy Policy
Your use of our services is also governed by our Privacy Policy, which describes how we collect, use, and share your personal information.
By using our services, you consent to the collection and use of your information as described in our Privacy Policy.
9. Changes to Terms
We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on our website.
Your continued use of our services after the posting of any changes constitutes your acceptance of the modified Terms.
10. Contact Information
If you have any questions about these Terms, please contact us at:
Email: info@puffandgo.com
Last updated: June 2025
By using Puff & Go's services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.